SX3 Frequently Asked Questions

Q. The pictures I take seem to be blurred or out of focus.

A1. Make sure you are taking pictures of objects or activities 45ft. or further away from you.
Remember, the SX3s lens can be focused from 45ft to infinity. (45ft is similar to 3 lengths
of a car).

A2. Make sure that you match the Lens Distance Indicator Ring on the front of the camera
until it matches the symbol you saw on Binocular Focus Wheel Distance Indicator, not vice
versa. Basically, what you are doing is using the focus knob on the binocular to tell you
how to focus the camera lens.

A3. See the Taking Better Pictures Tips in your user's manual

Q. How do use the light guide?

A. Attach the SX3 Light Guide to the front of the camera lens by carefully matching the three
color coded icons to one another. MAGPIX recommends always using the Light Guide
under all conditions. Using this light guide improves picture quality in all conditions and
especially when taking pictures that are backlit (e.g. facing the sun). Clip the Light Guide,
using the included Light Guide strap, to your neck strap to avoid misplacing the light guide.

Q. Do I need to install the drivers on my computer for the SX3 to work?

A. You only need to install the drivers if you are using Windows 98. Otherwise if you are a
Windows ME/2000/XP or MacOS 10.2.0 or higher user, you do not, and should not install
the included driver. These operating systems will automatically recognize the camera as
an additional hard drive on your computer.

Q. I downloaded my pictures to the computer, but the SX3 LCD still shows the same
number of pictures taken that I had before I downloaded them – why haven’t they been
deleted?

A. The SX3 does not automatically delete your pictures off of itself after you have
downloaded them to your computer. You must delete your old pictures by following the
instruction on page 15 of your user's manual.

Q. The pictures I downloaded have some purple artifacts or seem to be distorted or
have some black spots and lines on them.

A1. Try reconnecting the USB cable to the computer and to theSX3. Make sure the USB
cable is securely inserted into both your computer and the SX3.

A2. Sometimes the purple artifacts can also be caused when the batteries are low. Even
though you can still take another 4-5 pictures after the battery indicator begins to flash, we
recommend changing your batteries as soon as possible.

Q. My batteries are low, but I can’t get to a computer to download my pictures. I don’t
want to loose my pictures.

A. The SX3 is not dependent on its batteries to keep its pictures in memory. You won’t
loose your pictures if your batteries run out. Just replace the batteries and your picture will
still be where you left them.

Q. None of the buttons seem to work. The LCD display seems to be stuck. For instance,
the camera is disconnected from the computer and still reads “PC”. How do I reset the
SX3?

A. A system error has occurred. Please take out the batteries for 2 minutes and re-insert
them. Don’t worry, all the pictures taken with the SX3 will still be there when you turn on
your camera again.

Q. I recorded movie clips with SX3, but when I play them back, they have no sound.

A. Unfortunately, the SX3 has no microphone, so the movie clips will not have any sound.

Q. I inserted the CD, but no menu appears automatically.

A. Go to “My Computer” and right click on your CD drive. Then select “AutoPlay” or
“AutoRun”. The menu should now appear.

Q. I some times get picture that are tilted by 45 degrees. What’s going on?

A. When you adjusted the binoculars for the distance between your eyes, you may have
any unevenly, lifted one binocular barrel higher than the other. This will cause the camera
to take tilted pictures. To fix this, make sure that you lift each barrel of the binocular equally
when you adjust for the distance between your eyes.

Q. When I insert my SD card, the LCD displays a huge number like 650 or an error
message. I can’t seem to take any pictures.

A1. Make sure that the write protect switch on the SD card itself is not engaged. If it is, the
SX3 will not be able to record pictured on it and will give you an error.

A2. You may need to format your SD card before you can use it with the SX3. Please follow
the instructions on page 15 in your user's manual.

Q. I’ve been trying to go through all the functions on the camera, but I can’t seem to get
to the “TV” icon.

A. You can only “get” to the TV Icon when the SX3 is connected to the TV. Then press the
shutter/select button, on press at a time and you will be able to get to the TV icon.

Q. I’m playing back my pictures on the TV - Why does it take so long to advance to the
next picture?

A. The SX3 is actually converting the 3MP picture it has in its memory to a format that can
be understood by the TV. It takes 3-4 seconds for the SX3 to do this conversion.

Q. How do I restore the camera to the original factory default settings?

A. Take out the batteries and then re-insert them. The camera will be reset.

Q. The SX3 will not turn on.

A. Make sure that you inserted the batteries in correct orientation. There are markings
showing which way the batteries go inside the batter chamber. Also, make sure that you
only use brand new batteries with your camera.

Q. I have really bad eyesight. Will I still be able to focus the SX3 correctly?

A. Yes. As long as you match the Lens Distance Indicator Ring on the front of the camera
to the symbol you saw on, you should get an in focus picture. In extreme cases you may
want to estimate the distance to your subject and adjust the Lens Distance Indicator Ring
accordingly without paying any attention to the Binocular Focus Wheel Distance Indicator.
See page 21 in your user's manual for the focal lengths.

Q. How do I learn to use the other functions in Photo Express 4.0?

A. You can insert the CD that is included with the SX3 and select “Ulead Photo Express
4SE User Manual” from the menu to read the manual for Photo Express 4SE. You can
also visit Ulead’s website at www.ulead.com.

Q. When I try to install Ulead PhotoExpress, it keeps asking me for a serial number –
Where do I find it?

A. You do not need a serial number to install Ulead PhotoExpress. Just make sure that
you fill in the ‘Name‘ box and the ‘Company’ box. Filling in ‘home’ or ‘none’ are good
responses if the SX3 is not being used for a business. After filling in these two lines you
should be able to continue the installation.

Q. I’ve lost my TV out cable and tried using a similar one, but it doesn’t work.

A. The TV Out cable included with your SX3 is a custom cable that supports the special
functions of the SX3, such as remote shutter, and auxiliary power. Since these functions
share the same port as the TV Out, a custom TV Out cable is needed. (Auxillary power
and remote shutter are not included, but can be purchased separately).

Q. I’ve lost a part or I’d like to know where I can get the optional accessories for the
SX3.

A. You can get more information here at www.magpix.com